This Privacy Policy(“Privacy Policy / Policy”) discloses the privacy practices for TRI UP
ED-TECH Private Limited(“TRI UP ED-TECH”, “We / we” or “Us / us”) with regard to Your(“You /
you” or “Your / your”) use of the online platform www.triupedtech.com(“Website”).This
Privacy Policy along with Terms of Use describes our practices regarding, including your
choices in relation to how we collect, store, use, share and secure your personal
information across our Website. It also describes your choices regarding use, access and
correction of your personal information and your rights in relation to your personal
information and how to contact us or supervisory authorities in the event you have a
complaint.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy
Policy. Please read this Privacy Policy carefully. By using the Website, you indicate that
you understand, agree and consent to this Privacy Policy. If you do not agree with the terms
of this Privacy Policy, please do not use / access this Website.
We’ll review this Privacy Policy from time to time to make sure it is up - to - date. If you
are just a visitor, then please note that this Privacy Policy is subject to change at any
time without notice. To make sure you are aware of any changes, please review this Policy
periodically. If you are our registered user, we will notify you before we make changes to
this Policy and give you the opportunity to review the revised Policy before you choose to
continue using our services.
By Personal Data, we mean any information that can either itself identify you as an
individual("Personally-Identifying Information ") or that can be connected to you indirectly
by linking it to Personally - Identifying Information
COLLECTION OF INFORMATION
As a visitor, you can browse our Website to find out more about our Website. You are not
required to provide us with any Personal Data as a visitor. When you visit the Site, we
collect and store certain information in order to improve security, analyze trends and
administer the Website with a view to assist us in improving customer experience. We use
this information to evaluate traffic patterns on our Website so that we can make it more
useful to our visitors. We collect your Personal Data when you register with us, when you
express an interest in obtaining information about us or our products and services, when you
participate in activities on our Website or otherwise contact us. We will only collect your
Personal Data if we have a proper reason for doing so, e.g.: to comply with our legal and
regulatory obligations; for the performance of our contract with you or to take steps at
your request before entering into a contract; for our legitimate interests or those of a
third party; or where you have given consent.
A legitimate interest is when we have a business or commercial reason to use your
information, so long as this is not overridden by your own rights and interests. In some
cases, we may also have a legal obligation to collect personal information from you or may
otherwise need the personal information to protect your vital interests or those of another
person(for example, to prevent payment fraud or confirm your identity. Our primary goal in
collecting your Personal Data and other personal information is to provide you a safe,
efficient, smooth and customized experience. This allows us to provide courses, study
material, tutorials that most likely meet your needs and to customize our Website to make
your experience safer and easier.
We also use your Personal Identifiable Information together with other Personally Non -
Identifiable Information to help us better understand our users and to improve the content
and functionality of our Website. The information we learn from you helps us personalize and
continually improve your experience at our Website. We do not voluntarily make this
information available to third parties, nor do we use it for any other purpose, except as
set out herein.
When you visit our Website, as part of a purchase of one of our courses or registering on our
Website, we may collect a variety of information that you will voluntarily provide to us via
one of our contact forms, via a chat or phone session(Personal Identifying Information),
such as: Contact Information, such as name, email address, display picture, mailing address,
phone number, IP address, geographic location, or phone number Information to enable us to
check and verify your identity, e.g. your date of birth, mark - sheets, Passport / Aadhar /
Voter ID details; Billing Information, such as debit card number, credit card number and
billing address; Unique Identifiers, such as username or password; Reviews or ratings,
syllabus and course preferences, account settings, (including preferences set in the "
Account " section of our Website ); and Information provided to us through our service,
interaction with our customer service, participation in surveys or marketing promotions. We
collect information about you and your use of our service, your interactions with us as well
as information regarding your computer or other device used to access our service).
This information includes all your activity on our Website, such as classes, study materials,
courses and search queries; details of your interactions with customer service, such as the
date, time and reason for contacting us, transcripts of any chat conversations, and if you
call us, your phone number and call recordings; device IDs or other unique identifiers,
device and software characteristics(such as type and configuration), connection information,
statistics on page views, referring source( for example, referral URLs ), IP address(which
may tell us your general location), browser and standard web server log information,
information collected via the use of cookies, web beacons and other technologies. With the
help of back end applications, we aim at providing better services and better interaction
with teachers, depending on the beneficiary’s line of interest. We also may ask for this
information at other times, such as when you enter contests or other promotions sponsored by
us and / or our partners.
If you use a feature that requires payment of a fee options like NEFT or Card will appear. IN
case of payments via credit or debit card, we will redirect you to registered payment
gateways such as razorpay, ccavenue UPI, etc and other such registered gateways. You may
store and save your payment details like card numbers with the gateway. We do not have
access to this data. All payment transactions are processed through secure payment gateway
providers.
We do not store any card information(other than the last 4 digits of your card) in our
servers. When you use one of our paid products, we track the web pages, and information that
has been accessed by you, and store it on our servers. This enables us to track items that
you have completed, and those that you need to see. The user full name and his / her display
picture can be publicly displayed on the Website. Depending on what profile and what
services they are seeking, Tri Up Ed-Tech can ask for more information relating to address,
billing information, certificates, past employment information etc. Tri Up Ed-Tech can use
technologies such as cookies, clear gifs, log files, and flash cookies for several purposes,
including to help understand how you interact with our site and services, in order to
provide a better experience.
USAGE AND RETENTION OF INFORMATION
We use the personal information we collect, including your Personal Data where it is
necessary to deliver the services you have requested, where it is necessary to exercise or
comply with legal rights or obligations or for normal business purposes of the kind set out
in this Policy. We will use your personal information to provide, analyze, administer and
improve our services, to provide you with a personalized experience on our
Website(especially, by offering you services that is best suited for you), to contact you
about your account and our services, to provide you customer service, to provide you with
personalized marketing and to detect, prevent, mitigate and investigate fraudulent or
illegal activities. We further use your personal information to determine your general
geographic location, provide localized courses and classes, provide you with customized and
personalized study material, recommendations, determine your Internet service provider, and
help us quickly and efficiently respond to inquiries and requests and enforcing our
terms(such as determining free trial eligibility) and communicate with you concerning our
service(for example by email, push notifications, text messaging, and online messaging
channels), so that we can send you details about new features and content available on the
Website, special offers, promotional announcements, surveys, and to assist you with
operational requests such as password reset requests.
SHARING AND DISCLOSING PERSONAL INFORMATION
We use other companies, agents or contractors("Service Providers") to perform services on our
behalf or to assist us with the provision of services to you. We engage Service Providers to
provide marketing, advertising, communications, infrastructure and IT services, to
personalize and optimize our service, to process credit card transactions or other payment
methods, to provide customer service, to collect debts, to analyze and enhance
data(including data about users interactions with our service), and to process and
administer consumer surveys. In the course of providing such services, these Service
Providers may have access to your personal or other information. We do not authorize them to
use or disclose your personal information except in connection with providing their
services.
You have the right to confirmation as to whether or not we process your Personal Data and,
where we do, access to the Personal Data, together with certain additional information. That
additional information includes details of the purposes of the processing, the categories of
Personal Data concerned and the recipients of the Personal Data. Providing the rights and
freedoms of others are not affected, we will supply to you a copy of your Personal Data. The
first copy will be provided free of charge, but additional copies may be subject to a
reasonable fee. You can access your Personal Data by when logged into our Website. You have
the right to have any inaccurate Personal Data about you rectified and, taking into account
the purposes of the processing, to have any incomplete Personal Data about you completed. In
some circumstances you have the right to the erasure of your Personal Data without undue
delay.
Those circumstances include: the Personal Data are no longer necessary in relation to the
purposes for which they were collected or otherwise processed; you withdraw consent to
consent - based processing; you object to the processing under certain rules of applicable
data protection law; the processing is for direct marketing purposes; and the Personal Data
have been unlawfully processed. However, there are exclusions of the right to erasure. The
general exclusions include where processing is necessary: for exercising the right of
freedom of expression and information; for compliance with a legal obligation; or for the
establishment, exercise or defense of legal claims. We may need to retain and use your
personal Information in connection with legal claims, or for compliance, regulatory and
auditing purposes. We may retain your personal information where we are required by law, or
if we are compelled to do so by a court order or regulatory body. Also, when you exercise
any applicable legal rights you have to access, amend or delete your Personal Data, we may
request identification and verification documents from you for the purpose of confirming
your identity. In some circumstances you have the right to restrict the processing of your
Personal Data.
Those circumstances are: you contest the accuracy of the Personal Data; processing is
unlawful but you oppose erasure; we no longer need the Personal Data for the purposes of our
processing, but you require Personal Data for the establishment, exercise or defense of
legal claims; and you have objected to processing, pending the verification of that
objection. Where processing has been restricted on this basis, we may continue to store your
Personal Data. However, we will only otherwise process it: with your consent; for the
establishment, exercise or defense of legal claims; for the protection of the rights of
another natural or legal person; or for reasons of important public interest. You have the
right to object to our processing of your Personal Data on grounds relating to your
particular situation, unless the processing is necessary for: the performance of a task
carried out in the public interest or in the exercise of any official authority vested in
us; or the purposes of the legitimate interests pursued by us or by a third party.
If you make such an objection, we will cease to process the personal information unless we
can demonstrate compelling legitimate grounds for the processing which override your
interests, rights and freedoms, or the processing is for the establishment, exercise or
defense of legal claims. You have the right to object to our processing of your Personal
Data for direct marketing purposes(including profiling for direct marketing purposes).If you
make such an objection, we will cease to process your Personal Data for this purpose. You
have the right to object to our processing of your Personal Data for research purposes or
statistical purposes on grounds relating to your particular situation, unless the processing
is necessary for the performance of a task carried out for reasons of public interest. To
the extent that the legal basis for our processing of your Personal Data is consent; or that
the processing is necessary for the performance of a contract to which you are party or in
order to take steps at your request prior to entering into a contract; and such processing
is carried out by automated means, you have the right to receive your Personal Data from us
in a structured, commonly used and machine - readable format. However, this right does not
apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal Data infringes data protection laws, you
have a legal right to lodge a complaint with a supervisory authority responsible for data
protection in your country.To the extent that the legal basis for our processing of your
personal information is consent, you have the right to withdraw that consent at any time.
Withdrawal will not affect the lawfulness of processing before the withdrawal. You may
exercise any of your rights in relation to your personal data by written notice to us or by
writing to us on info@triupedtech.com.Please note that we may ask you to verify your
identity before responding to such requests.
SECURITY
We take all precautions to protect the personal information both online and offline. We
protect your information using technical and administrative security measures to reduce the
risks of loss, misuse, unauthorized access, disclosure and alteration. We have standard SSL
certification which basically help us create a secure connection between our server and user
to render any information or action. Some of the safeguards we use are firewalls and data
encryption, physical access controls to our data centers and information access
authorization controls. Only user passwords are encrypted in 64 bit encryption and stored
because generally users use the same password on multiple sites, to prevent any kind of
theft or unauthorized access. If you believe your account has been abused, please contact us
by sending us an email at info@triupedtech.com. We do not sell or rent your personal
information to third parties for their marketing purposes without your explicit consent and
we only use your information as described in the Privacy Policy. We view protection of your
privacy as a very important community principle. We understand clearly that you and your
Information is one of our most important assets.
We store and process your personal information on computers located in the India that are
protected by physical as well as technological security devices. We use third parties to
verify and certify our privacy principles. If you object to your Information being
transferred or used in this way please do not use this Website. Under no circumstances do we
rent, trade or share your personal information that we have collected with any other company
for their marketing purposes without your consent. We reserve the right to communicate your
personal information to any third party that makes a legally - compliant request for its
disclosure. Keeping your Personal Data secure We have appropriate security measures to
prevent Personal Data from being accidentally lost, or used or accessed unlawfully. Those
processing your Personal Data will do so only in an authorized manner and are subject to a
duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will
notify you and any applicable regulator of a suspected data security breach where we are
legally required to do so.
COOKIES
We transfer cookies, which are small files containing a string of character, to your IP
address, giving the browser distinct identification, in order to keep track of the user’s
preferences. Furthermore, these files also help in logging in faster and act as a mechanism
to determine user trends. The data thus retrieved from the user’s IP address, enables us to
enhance our offers, including but not limited to more content in areas of greater interest
to a majority of users. Our Website uses "Cookies" to identify the areas of our Website that
you have visited. A Cookie is a small piece of data stored on your computer or mobile device
by your web browser. We use Cookies to personalize the Content that you see on our Website.
Most web browsers can be set to disable the use of Cookies.
However, if you disable Cookies, you may not be able to access functionality on our Website
correctly or at all. We never place Personally Identifiable Information in Cookies.
THIRD PARTIES AND LINKS
We may pass your details to other companies in our group. We may also pass your details to
our agents and subcontractors to help us with any of our uses of your data set out in our
Privacy Policy. For example, we may use third parties to assist us with delivering services
to you, to help us to collect payments from you, to analyze data and to provide us with
marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection and
credit risk reduction. We may transfer our databases containing your personal information if
we sell our business or part of it. Other than as set out in this Privacy Policy, we shall
NOT sell or disclose your personal data to third parties without obtaining your prior
consent unless this is necessary for the purposes set out in this Privacy Policy or unless
we are required to do so by law. The Site may contain advertising of third parties and links
to other sites or frames of other sites. Please be aware that we are not responsible for the
privacy practices or content of those third parties or other sites, nor for any third party
to whom we transfer your data in accordance with our Privacy Policy. Our Website may contain
links to other websites that are not under our direct control. These websites may have their
own policies regarding privacy. We have no control of or responsibility for linked websites
and provide these links solely for the convenience and information of our visitors. You
access such linked Websites at your own risk.
These websites are not subject to this Privacy Policy. You should check the privacy policies,
if any, of those individual websites to see how the operators of those third - party
websites will utilize your personal information. In addition, these websites may contain a
link to Websites of our affiliates. The websites of our affiliates are not subject to this
Privacy Policy, and you should check their individual privacy policies to see how the
operators of such websites will utilize your personal information.
CONSULTING
We use third parties to help us provide services to You including the fulfilment of service,
processing of payments, monitoring site activity, conducting surveys, maintaining our
database, administering emails, and administering contents, and to provide aggregate,
comparative information on the performance of our website to us and a select group.
CHOICE
You have a choice about how we use your personal information to communicate with you, to send
you marketing information, how we provide you with customized and relevant advertising, and
whether you want to stay signed into your account. If you do not wish to receive marketing
communications from us, you can unsubscribe from the link in the email you received, change
your Communication preferences, or indicate your communication preferences within the direct
communication from us. You can also reach us via chat, WhatsApp, call or email to block
promotional communication to you. Keep in mind, we do not sell or rent your personal
information to third parties for their marketing purposes without your explicit consent.
OWNERSHIP OF RIGHTS
All rights, including copyright, in this Website are owned by or licensed to us. Any use of
this Website or its contents, including copying or storing it or them in whole or part,
other than for your own personal, non - commercial use is prohibited without our permission.
You are prohibited from modifying, copying, distributing, transmitting, displaying,
printing, publishing, selling, licensing, creating derivative works or using any content
available on or through our Website for commercial or public purposes. You may not modify,
distribute or re - post something on this Website for any purpose. The Site contains
copyrighted material, trademarks and other proprietary information, including, but not
limited to, text, software, photos, video, graphics, music, sound, and the entire contents
of Tri Up Ed-Tech protected by copyright as a collective work under the applicable copyright
laws.
TRI UP ED-TECH owns a copyright in the selection, coordination, arrangement and enhancement
of such content, as well as copyright or license to use in the content original to it. You
may not modify, publish, transmit, participate in the transfer or sale, create derivative
works, or in any way exploit, any of the content, in whole or in part. You may download /
print / save copyrighted material for your personal use only. Except as otherwise expressly
stated under copyright law, no copying, redistribution, retransmission, publication or
commercial exploitation of downloaded material without the express permission of Tri Up
Ed-Tech is permitted.
If copying, redistribution or publication of copyrighted material is permitted, no changes in
or deletion of author attribution, trademark legend or copyright notice shall be made. You
acknowledge that you do not acquire any ownership rights by downloading copyrighted
material. Trademarks that are located within or on our Website or a website otherwise owned
or operated in conjunction with Tri Up Ed-Tech shall not be deemed to be in the public
domain but rather the exclusive property of Tri Up Ed-Tech, unless such site is under
license from the trademark owner thereof in which case such license is for the exclusive
benefit and use of Tri Up Ed-Tech, unless otherwise stated. Tri Up Ed-Tech does not have any
express burden or responsibility to provide you with indications, markings or anything else
that may aid you in determining whether the material in question is copyrighted or
trademarked. You shall be solely liable for any damage resulting from any infringement of
copyrights, trademarks, proprietary rights or any other harm resulting from such a
submission. By submitting material to any public area of the Website, you warrant that the
owner of such material has expressly granted Tri Up Ed-Tech the royalty - free, perpetual,
irrevocable, non - exclusive right and license to use, reproduce, modify, adapt, publish,
translate and distribute such material(in whole or in part) worldwide and / or to
incorporate it in other works in any form, media or technology now known or hereafter
developed for the full term of any copyright that may exist in such material.
You also permit any other end user to access, view, store or reproduce the material for that
end user's personal use. You hereby grant Tri Up Ed-Tech, the right to edit, copy, publish
and distribute any material made available on the Website by you. If you come across any
abuse or violation of these Terms, please report to info@triupedtech.com.
CONSENT
By submitting data to us or our agent or using the Site, you consent to our use of your data
in the manner set out in this Privacy Policy.
CONDITIONS OF USE
Licensee does not warrant that this website, its servers, or email sent by us or on our
behalf are virus free. We will not be liable for any damages of any kind arising from the
use of this website, including, but not limited to compensatory, direct, indirect,
incidental, punitive, special or consequential damages, loss of data, goodwill, business
opportunity, income or profit, loss of or damage to property and claims of third parties.
GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, the name and
contact details of the Grievance Officer are provided below: info@triupedtech.com
CONSENT TO THIS POLICY
The Terms of Use Agreement is incorporated herein by reference in its entirety.
GENERAL
Modification: We may at any time modify the Terms of Use of our Website without any prior
notification to
you. Should you wish to terminate your account due to a modification to the Terms or the
Privacy Policy, you may do so email us at info@triupedtech.com.However, if you continue to
use the service you shall be deemed to have agreed to accept and abide by the modified Terms
of this Website.
Governing Law and Jurisdiction:
These Policy shall be construed in accord with the applicable laws of India. You and we agree
to submit any dispute arising under this Policy to the personal jurisdiction of a court
located in Nandyal (dt) Andhra Pradesh for any actions for which the parties retain the
right to seek injunctive or other equitable relief in a court of competent jurisdiction to
prevent the actual or threatened infringement, misappropriation or violation of a party's
copyrights, trademarks, trade secrets, patents, other intellectual property rights, or any
provision of this Policy. You have the right to complain to a Data Protection Authority
about our collection and use of your personal information. For more information, please
contact your local data protection authority.